SUGI IT Solutions (“we,” “us,” or “our”), based in Santa Fe, New Mexico, provides IT staffing, workforce solutions, and consulting services. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices you have. By using our website or services, you agree to this policy.

1. Information we collect

From job seekers and contractors: name, email, phone number, address, resume, work history, education, certifications, technical skills, salary expectations, job preferences, references, work authorization or visa status, background check and identity verification results, and bank and tax details for payroll.

From hiring companies: company name, contact person’s name, job title, email, and phone number, job descriptions and requirements, contracts, and billing and payment details.

From website visitors: IP address, browser type, and cookie data used for analytics.

2. How we use your information

We use your information to match candidates with job opportunities, present candidates to client companies, schedule interviews, complete background and employment checks, process payroll and invoices, send job alerts and updates, improve our website and services, and meet our legal obligations.

3. How we share your information

We share information only when needed to provide our services:

• Client companies: we share candidates’ resumes, skills, and work history with companies considering them for a job, only with the candidate’s permission.
• Background check providers: we share identity details with [provider name] to complete background and employment checks.
• Payroll and accounting providers: we share contractors’ bank and tax details with [provider name] to process payments.
• Recruitment and storage tools: we store data in [your recruitment software] and [email or cloud storage].
• Legal authorities: we may share information when required by law.

We do not sell personal information to anyone.

4. How we contact you

We may contact you by phone, email, and text message about job openings, interviews, and your application, and we may send job alerts and newsletters. Businesses may receive emails and calls about available candidates and our services.

You can opt out at any time by clicking “unsubscribe” in any email, replying STOP to any text message, or reaching us through our Contact Us page. Opting out of marketing messages will not affect messages about an active job application or placement.

5. How long we keep your information

We keep personal information only as long as needed for the purposes in this policy, or longer when the law requires it, such as payroll, tax, and contract records.

6. How we protect your information

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. No method of storage or transmission is completely secure, but we work to keep your data safe.

7. Cookies

Our website uses cookies to understand how visitors use the site and to improve it. You can block or delete cookies in your browser settings, though some parts of the site may not work as well.

8. Your rights

You can ask to review, update, or delete your personal information by reaching us through the Contact Us page on our website: [yourfirm.com/contact]. Please mention “Privacy request” in your message. We may ask you to confirm your identity before making changes, and we will respond within 30 days. We may need to keep some records when the law requires it.

9. Children’s privacy

Our services are not intended for anyone under 18, and we do not knowingly collect information from children.

10. Legal basis and consent

By submitting your resume, application, or any personal information to SUGI IT Solutions, you expressly consent to the collection, use, storage, and disclosure of your information as described in this policy. Where required by law, we will obtain your separate, explicit consent before processing sensitive information. You may withdraw your consent at any time, subject to legal and contractual restrictions, but withdrawal will not affect processing that occurred before it.

11. Accuracy of information

You are solely responsible for ensuring that all information you provide, including your resume, qualifications, certifications, work history, and work authorization status, is true, accurate, complete, and current. Providing false or misleading information may result in immediate removal from consideration, termination of any placement, and disclosure to affected clients where permitted by law. SUGI IT Solutions is not liable for any consequences arising from inaccurate information you provide.

12. Background checks and consumer reports

Background checks are conducted only with your prior written authorization, in compliance with the Fair Credit Reporting Act (FCRA) and applicable state laws. You will receive a separate written disclosure before any consumer report is obtained. If any adverse employment decision is based in whole or in part on a background check, you will be provided with a copy of the report and a summary of your rights before the decision becomes final.

13. Sensitive personal information

Certain information we collect, including government-issued identification numbers, work authorization and visa documentation, background check results, and bank account and tax details, is treated as sensitive personal information. Access to such information is strictly limited to authorized personnel with a legitimate business need, and it is never used for any purpose other than the purpose for which it was collected.

14. Equal employment opportunity

SUGI IT Solutions does not use personal information to discriminate against any individual on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law. Any voluntary demographic information you provide is kept separate from your application and is used only for legally required reporting.

15. Text message communications

By providing your mobile number and opting in, you consent to receive recurring text messages from SUGI IT Solutions regarding job opportunities, interviews, and placements. Consent is not a condition of employment or of using our services. Message and data rates may apply. Message frequency varies. Reply STOP to cancel at any time and HELP for assistance. We do not share mobile numbers or SMS consent with third parties for their marketing purposes.

16. Restrictions on client companies

Client companies receiving candidate information are contractually required to use it solely to evaluate candidates for the specific position presented, to keep it confidential, and not to disclose, sell, or retain it beyond what is necessary. Clients may not contact or hire candidates presented by SUGI IT Solutions outside of the agreed terms of service.

17. Employee and personnel confidentiality

All SUGI IT Solutions employees, recruiters, and contractors with access to personal information are bound by confidentiality obligations and receive training on data protection. Unauthorized access, use, or disclosure of personal information by any personnel is strictly prohibited and will result in disciplinary action, up to and including termination.

18. Data security and breach notification

We maintain administrative, technical, and physical safeguards designed to protect personal information, including access controls, encryption where appropriate, and secure storage. In the event of a data breach affecting your personal information, we will notify you and the appropriate authorities as required by the New Mexico Data Breach Notification Act and other applicable laws, without unreasonable delay.

19. Data retention and destruction

Personal information is retained only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Candidate records that are no longer needed are securely deleted or anonymized. Payroll, tax, and contract records are retained for the periods required by federal and state law. Physical and electronic records containing sensitive information are destroyed using secure methods that prevent reconstruction.

20. Automated tools and artificial intelligence

We may use automated tools, including recruitment software and artificial intelligence, to organize, search, and match candidate profiles to job requirements. No final hiring or placement decision is made solely by automated means without human review. You may request human review of any decision that affects you by reaching us through our Contact Us page.

21. International data transfers

Your information is primarily stored and processed in the United States. If you access our services from outside the United States, you understand and agree that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

22. Third-party websites and links

Our website may contain links to third-party websites, including job boards and social media platforms. We are not responsible for the privacy practices, content, or security of any third-party website. You access such websites at your own risk and should review their privacy policies.

23. State privacy rights

Residents of certain states, including California, Colorado, Connecticut, Virginia, and others, may have additional rights under applicable state privacy laws, including the right to know, access, correct, delete, and limit the use of their personal information, and the right not to be discriminated against for exercising these rights. Requests may be submitted through our Contact Us page and will be handled in accordance with applicable law.

24. Do Not Track signals

Our website does not currently respond to “Do Not Track” browser signals. We will update this policy if our practice changes.

25. Governing law

This Privacy Policy is governed by the laws of the State of New Mexico and applicable federal laws of the United States, without regard to conflict of law principles.